Jobs

Job Opening: Bank of Baroda Mobile Technology Team Member

Bank of Baroda Job Opening
Bank of Baroda Job Opening
Image Credits: Bank of Baroda

Qualifications

The candidate must hold a degree in Engineering/Technology. Candidate with Masters/ Post Graduate degree & more relevant experience will be given preference.

Experience

Minimum -3- years of fulltime experience working with leading BFSI organisation, preferably in mobile banking vertical

Roles & Responsibilities

  • To create process documents, product definition, liaise with multiple internal departments.
  • Evaluate global best practices in the mobile banking domain and check the feasibility of launching it in the bank.
  • Use of consumer research to review existing and new retail customer needs, profile various personas to provide m-banking solutions.
  • Maintain and track usage, uptimes, faults towards ensuring that the mobile banking channel is available 24/7/365.
  • Communicates status of projects and serious issues to senior management, and proactively recommend work-arounds and viable solutions to improve customer experience around the use of mobile banking.
  • Actively manage internal customers and provide periodic updates on projects.
  • Undertake benchmarking exercise to compile and evaluate best practices being undertaken by key competitors

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